Refund policy

All Orders over $99 (to the continental US) ships free! (limited time special)

We offer free in-store pickup! Select 'in-store pickup at checkout. When your order is ready for pickup you will receive an email letting you know. If you did not receive the email, it means your order is not yet ready.

Returns.

A $9.99 return shipping fee will be deducted from your refund .

We really want you to enjoy your purchase! If an item does not meet your needs or expectations, follow these 2 easy steps for a refund.

1) email us with your order info to the email below and we will email you a return label.

support@kidzlers.com

2) Repackage the (new and unworn) item with its tags and package materials intact. Include the packing slip, if you misplaced it please write your order number or name, address, phone number in the package and Drop your package at your local shipping center.

Your return must be shipped back and received within 5 days from the day your order was delivered. Please ship it back within 2 days so that we can have it back in the store by 5 days. Returned Orders between 7-10 days will receive store credit only.

Items bought online and picked up in store, will follow the in-store policy rules and only store credit will be issued.

Sale items may be returned within 5 days of delivery for a refund. The same return label policy applies, and the $9.99 return shipping fee will be deducted from your refund.

If you have a special circumstance that prevents you from meeting our requirements, or you need some personal attention, please don't wait to reach out!

Call 1-347-587-4498 we are happy to help!

Refunds

Returned items must be new, undamaged, in its original condition and packaged with all labels, tags still attached.

Please allow 5-7 working days from receipt of a return for us to process a refund. Once a refund is processed you will receive a confirmation email. Refunds will be returned to the original method of payment.

Store Pick-up returns

Items bought online and picked up in store, will follow the in-store policy rules and only store credit will be issued. You have 5 days, from when an email is sent that your order is ready for pick-up, to make a return for exchange or store credit.

Exchanges

Due to the quick changing nature of our inventory, we do not offer exchanges. We highly recommend placing a new order as soon as you realize that you require a different size or color. If you would like to exchange an item, please return your original purchase within 5 days and place a new order online.

Lost or stolen packages

kIDZLERS Boutique will not be responsible for lost or stolen packages.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return.
If you receive a baby gift, you may exchange or return for store credit within 2 weeks from receipt.